|
|
- Info
Individual residing in the US vs. Danish shopkeeper
Case overview
| Date filed |
22
January
2014
|
| Current status |
Rejected
|
| Issue |
Not correctly handling and insurance claim
|
| Summary of the case |
In January 2014, the Danish NCP received a request for review by an individual alleging that a Danish company had breached the consumer interests provisions of the Guidelines in Denmark. Specifically it was alleged that the company had not handled an insurance claim correctly. |
| Developments/Outcome |
The NCP undertook an initial assessment of the specific instance but concluded, in January 2014, that it did not merit further consideration given the scope of the Guideliens. The NCP referred the individual to the Danish Consumer Rights Ombudsman who could be of assistance. |
| Relevant OECD Guidelines |
|
| Case keywords |
|
NCP Information
Complainant
Company Information
Timeline of developments
| Date |
Actor |
Action |
Description |
Document |
|
29
January
2014
|
National Contact Point Denmark |
reject |
The NCP undertook an initial assessment of the specific instance but concluded, in January 2014, that it did not merit further consideration given the scope of the Guidelines. |
download pdf
(52Kb)
|
|
