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Human Rights Council of Australia et al vs Global Solutions

Case overview

Date filed 15 June 2005
Current status Agreement
Issue GSL management of detention centres in Australia
Summary of the case The complaint alleges that GSL had breached the human rights and consumer interests provisions of the Guidelines. Specifically, GSL failed to remove children from immigration detention following recommendations of health care professionals. The complaint also states GSL is violating the Guidelines’ consumer interest provision by misrepresenting its policies, procedures and practices with regards to human rights. GSL claims to be “committed to promoting best practice in human rights”.


Developments/Outcome NGOs raised the complaint at the annual meeting of NCPs in Paris on June 15, 2005. Two days later, the Australian government announced that it was going to transfer all families – not just families seeking asylum - from detention centres to community detention.

The Australian NCP held several meetings with the complainants during its initial assessment and officially accepted the case on August 1, 2005. After several rounds of mediation meetings, the case was concluded with a negotiated settlement on April 6, 2006.

BSL praised the NCP for handling the case “in a positive, transparent and conciliatory manner” with fair treatment of the families and within a reasonable timeframe. The best aspect was the willingness of both parties to meet and openly discuss and try to reach an agreement.

A detailed case study of this complaint is available in OECD Watch’s “Guide to the OECD Guidelines for Multinational Enterprises Complaint Procedure - Lessons from Past NGO Complaints”.
Relevant OECD Guidelines
Case keywords Human rights, Financial sector

NCP Information

NCP name National Contact Point Australia
NCP address C/- The Treasury ACT 2600 Canberra, Australia
NCP website http://www.ausncp.gov.au/
Other NCPs involved

Complainants

NGO

Company Information

Company responsible Global Solutions Limited (Australia) Pty Ltd
Company address PO Box 7190
Vic 8004 Melbourne
Australia
Company website http://www.au.g4s.com
Company in violation Global Solutions Limited (Australia) Pty Ltd
Country of operations Australia
Other companies involved

Timeline of developments

Some developments are only visible to logged in users.
Date Actor Action Description Document
13 October 2006 National Contact Point Australia statement The Australian NCP’s evaluation of the way the GSL complaint was handled. According ot the NCP, during the process, the several parties were cooperating well, although the process took more than the prescribed 90 days. download pdf (297Kb)  
6 April 2006 Human Rights Council of Australia press release GSL Australia agrees to meet the NGO demands. Five NGO's announce their success in encouraging GSL to implement significant changes to ensure they operate under international human rights standards. download pdf (32Kb)  
6 April 2006 National Contact Point Australia statement The NCP concludes the case and congratulates GSL Australia and the complainants for engaging constructively in a manner that will contribute to resolving many of the issues considered in the complaint. download pdf (101Kb)  
6 April 2006 Brotherhood of St Laurence joint statement The case is concluded with a negotiated settlement  
17 June 2005 The Australian Government announces that it was going to transfer all families – not just families seeking asylum - from detention centres to community detention. This is seen as a welcome first step by the complainants.  
15 June 2005 Human Rights Council of Australia press release The NGOs raised the complaint at the Annual meeting of NCPs, at the OECD in Paris on June 15, 2005 download pdf (61Kb)  
15 June 2005 Human Rights Council of Australia file Complaint filed at the Australian NCP. download pdf (121Kb)  

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